When we last left off, I was burned by the receptionist at my lady biz doctor and was made an appt for Tuesday. So, on the big day, I arrived with a couple of minutes to spare, and sat down to wait. A few minutes passed and they called me back to pay my co-pay. So, I went back there. The woman asked my name and appointment time and I told her and she couldn’t find me on the list. *red flag* So, she just wrote me down and took my $20. I asked her if I came at the wrong time– I am super paranoid about going to the doctor at the wrong time. She told me no that it hadn’t printed off for whatever reason. So I head back to the waiting room. About 15 minutes later, the receptionist called me up there and asked why I was coming in today. I tried to keep my cool, but I am pretty sure my eyes were shooting daggers at that woman while I told my brief story of the crappy receptionist. It was probably her anyway.
So, I head back to my seat with the assumption they were working me in. Once I was the only person left, I was called back. I kinda sorta unloaded on the nurse, but tried to not take it out on her, afterall, it wasn’t her fault. But she told me she was told I called and cancelled my appointment. UMMM WHAT?!!?!?! No, that didn’t happen, at all.
They ended up doing my yearly exam… gotta love a little cervical scrapeage. Dr. F told me that she thought that my problem was an egg popping out of my ovary. Not sure if I believe that or not, since I have NEVER had that happen before. But, a ultrasound wouldn’t have done any good since the fluid is gone now. But, she didn’t feel any cysts or anything on my ovaries, so I opted to not have an ultrasound.
I am still pretty jacked about the front office issues. Not sure what to do. It’s not my doctors or her nurses fault and I was assured by Dr F that I would be seen the day I was in pain if it happens again. She also encouraged me not to skip out my b.c. anymore unless I wanted #3.
So I ask you, virtual friends, what would you do in this situation? Change doctors? I would have to go an hour out of town to see someone in a different group. Change doctors within the group? Write a letter to the office manager? Let it go completely?