November 17, 2010

Lady Biz Saga Continued…

When we last left off, I was burned by the receptionist at my lady biz doctor and was made an appt for Tuesday. So, on the big day, I arrived with a couple of minutes to spare, and sat down to wait. A few minutes passed and they called me back to pay my co-pay. So, I went back there. The woman asked my name and appointment time and I told her and she couldn’t find me on the list. *red flag* So, she just wrote me down and took my $20. I asked her if I came at the wrong time– I am super paranoid about going to the doctor at the wrong time. She told me no that it hadn’t printed off for whatever reason. So I head back to the waiting room. About 15 minutes later, the receptionist called me up there and asked why I was coming in today. I tried to keep my cool, but I am pretty sure my eyes were shooting daggers at that woman while I told my brief story of the crappy receptionist. It was probably her anyway.

So, I head back to my seat with the assumption they were working me in. Once I was the only person left, I was called back. I kinda sorta unloaded on the nurse, but tried to not take it out on her, afterall, it wasn’t her fault. But she told me she was told I called and cancelled my appointment. UMMM WHAT?!!?!?! No, that didn’t happen, at all.

They ended up doing my yearly exam… gotta love a little cervical scrapeage.  Dr. F told me that she thought that my problem was an egg popping out of my ovary. Not sure if I believe that or not, since I have NEVER had that happen before. But, a ultrasound wouldn’t have done any good since the fluid is gone now. But, she didn’t feel any cysts or anything on my ovaries, so I opted to not have an ultrasound.

I am still pretty jacked about the front office issues. Not sure what to do. It’s not my doctors or her nurses fault and I was assured by Dr F that I would be seen the day I was in pain if it happens again. She also encouraged me not to skip out my b.c. anymore unless I wanted #3.

So I ask you, virtual friends, what would you do in this situation? Change doctors? I would have to go an hour out of town to see someone in a different group. Change doctors within the group? Write a letter to the office manager? Let it go completely?

Leave a comment to Lady Biz Saga Continued…

  1. This is crazy…I can't believe all of the trouble you've been having with this doctor's office. I'm not sure what I would do… Maybe try talking, whether through a letter or phone call, to someone who can listen and help you out. I don't know if I trust that doctor either. Didn't seem like there was enough concern to me… Good luck with whatever you do!!

  2. Dr. F is always a little more laid back and not as concerned about some things that other doctors might be concerned about. But she's a really good doctor. If you love Dr. F I wouldn't change doctors because of the receptionist issue. I had them do the same thing to me when I was pregnant and I had an appointment there and was just barely going to have time to make it to UAB comp clinic for some tests and I even had my appointment card and they were arguing with me about not having an appointment. The front desk is awful up there. But the doctors are great. But Dr.W is back with the other practice if you didn't want to go out of town. He's a good doctor too.

  3. Hey girl! I wouldn't switch from Dr. F. either. She's awesome. I've never had trouble with getting through to speak with a nurse. Even though Dr. F is off on Mondays, I have been able to speak to whomever is on call for her. Geez! I know the office manager. She's a great lady, and she would want to know about this. ~katie f

  4. I say change doctors, go to a diff. group.

  5. I tolerate a mega bitch at my OB's office just because I double hearts my doc so much! Sigh, the things we do for our vaginas…

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